Marcos Valera is an AI and digital innovation specialist, recognized for his expertise in building automation solutions across diverse industries. In 2024, he joined ElevenLabs, where he supports creators, startups, and enterprises in adopting voice AI at scale, working at the intersection of artificial intelligence and business transformation.

He has played a key role in deploying AI voice agents beyond traditional chatbots, enabling companies to automate customer support, scale multilingual experiences, and explore new business models powered by voice. His insights, shared in talks like “From Hype to Scale: The Rise of AI Voice Agents,” highlight the shift from hype to real enterprise deployments and the evolution of voice as the default interface for customer interaction.

Marcos has collaborated on large-scale projects in sectors such as telecom, banking, and travel, driving automation of thousands of daily customer interactions. He also helps startups prototype and test AI-driven products, and his work inspires a global community of over 50,000 followers on social media.